![]() If a refund is required due to the buyer's facts, the store will charge a 9% refund fee. If the order is cancelled by our store, a full amount of payment will be refund.If you bought the pre-order item, we will inform your whether you need to pay extra shipping fee via email when the figure is ready to ship. Please keep this in mind before purchasing.Please contact our customer service for freight estimation. So the additional shipping fee maybe charged or not. We won't know the exact shipping rate until the figure is released, but we estimate that it may be just as expensive if not more expensive than the figure itself. Once we get the package of the items, we need to refer to the price standard of the logistic company then evaluate the actual cost on shipping based on the weight and shape of the box. The shipping fee of the pre-order item is estimated fee. The customer service staff will give a shipment quotation based on the actual situation of each order, including the weight and size of the product, and the place of origin, by email to inform the balance of payment. Enable you to receive the balance notice successfully, please be sure to keep in touch with the customer service via the customer service email and Facebook message.Fail to reply or confirm the receipt is regarding as the buyer has agreed with above terms). (If you have any concern, please contact our customer service. No refund of the deposit after the reservation is made. After the buyer confirms the receipt of the pre-sale card, the pre-sale product order will be reserved after the transaction is completed. After placing an order for pre-sale product, the order will be delivered in the form of a virtual pre-sale card.Since the product‘ s price will fluctuate according to market price, exchange rate, etc., which are not under controlling, no matter whether the market price rises or falls, the balance will be paid according to the pre-sale price on the page. The product will no longer be reserved, and the deposit will not be refunded or exchanged. If the buyer fails to finish the payment within the time limit, the product will be sold to the other customer who booked or will be sold as normal product. The pre-sale product will be kept for 7 days after the buyer is notified of the balance and shipment fee.All the transactions are in line with the principle of voluntary, once we receive the payment, it is regarded as you have accepted the policy. As a dealer, we can’t assure the shipment time and the quality of the product. The features and accessories of the product may be different from the pictures on our website, and the actual product refer to the receiving package. A refund of the deposit is not supported due to this reason. The shipping time of pre-sale product is subject to a delivery notice from the producer, there always occurs delaying of shipment.Continued abuse of our services will cause your IP address to be blocked indefinitely. Please fill out the CAPTCHA below and then click the button to indicate that you agree to these terms. If you wish to be unblocked, you must agree that you will take immediate steps to rectify this issue. If you do not understand what is causing this behavior, please contact us here. If you promise to stop (by clicking the Agree button below), we'll unblock your connection for now, but we will immediately re-block it if we detect additional bad behavior. Overusing our search engine with a very large number of searches in a very short amount of time. ![]() Using a badly configured (or badly written) browser add-on for blocking content.Running a "scraper" or "downloader" program that either does not identify itself or uses fake headers to elude detection.Using a script or add-on that scans GameFAQs for box and screen images (such as an emulator front-end), while overloading our search engine.There is no official GameFAQs app, and we do not support nor have any contact with the makers of these unofficial apps. Continued use of these apps may cause your IP to be blocked indefinitely. This triggers our anti-spambot measures, which are designed to stop automated systems from flooding the site with traffic. Some unofficial phone apps appear to be using GameFAQs as a back-end, but they do not behave like a real web browser does.Using GameFAQs regularly with these browsers can cause temporary and even permanent IP blocks due to these additional requests. If you are using Maxthon or Brave as a browser, or have installed the Ghostery add-on, you should know that these programs send extra traffic to our servers for every page on the site that you browse.The most common causes of this issue are: Your IP address has been temporarily blocked due to a large number of HTTP requests.
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